1. Actions prior to the public launch of the participation platform.
Before addressing specific actions regarding the platform and the processes that are carried out in it, it is convenient to carry out an analysis of the context in which we are going to communicate these new channels of direct democracy. We can ask ourselves the following questions: Do the people of my city, region, country or environment participate? Are there associations and groups mobilized around us? In the day to day of the institution, does citizens claim to participate in direct decision making? The analysis of the participation environment can arise from data from a survey, academic studies, trends observed in the society, the analysis of suggestions and claims received, etc. From there, a basic strategy can be developed to know the positioning of the institution with respect to the environment in which it is going to communicate.