Type of users

1.1 Users without access to special interfaces

  • Registered users: They have only provided an email, but their account has not been verified. These users can
  • Participate in discussions
  • create proposals
  • Verified users: They have verified that they are registered and have the necessary age. These users can
  • Participate in discussions
  • create proposals
  • Support proposals
  • Participate in voting
  • Public Officers: Any individual user (registered or verified) can additionally be given the role of “Public officer”. These users stand out with a small title banner next to their username in the content they create. For example "Environment Area Technician". The content is also displayed in a different style to make it stand out. Different levels of "Public officer" can be defined.
  • Collective: When registering on the platform, you can choose to create an organization user instead of a normal user. By default these users, when verified, are highlighted with a small "Collective" banner next to their username in the content they create. They can create debates, proposals or comments, but they cannot support or vote in the processes. To create this type of user, in addition to requesting an email, a telephone number and a contact person are requested, to facilitate the verification process.

1.2 Users with access to special interfaces

Users can be given access to up to five different interfaces which serve to manage different aspects of the platform. A detailed explanation of these interfaces can be found in the section “3 - interfaces”
  • Administrators. These users can access the administrator interface and the rest of the interfaces (management, moderation, evaluation, etc.). All platform processes and settings are managed through the administrator interface.
  • Moderators. Users with this role can access the moderation interface, where all platform content marked as 'inappropriate' by users is listed. There they have options to hide or confirm this content and block users.
  • Evaluators. This function allows access to the evaluation interface for participatory budgets. Through this interface, they see the proposals that administrators assign to each specific evaluator and can complete the evaluation reports.
  • Managers. These users have permission to access the managers' interface. In this interface, managers can create and verify user accounts and perform tasks for users to create or support proposals, etc. The most common destination for this functionality is public workers in the institution's citizen service offices, to help citizens interact with the participation process.
  • SDG Managers: It can align the content of the platform with the 2030 Agenda, as well as correct the alignment of the content made by users. It also allows creating localized goals, as well as adding content to the SDG section.